Studio Room Policies

Know what to expect FROM Simple Blends of Health and what I expect of you.

The following policies and procedures serve as a guide for first-time and regular clients of

Simple Blends of Health.

All appointments at Simple Blends of Health are by appointment only. I DO NOT take walk-ins.
Please arrive for your appointment no more than 5 minutes before your scheduled time. Parking is available on the street or in the driveway of property (centre right of driveway).
All clients must wear indoor socks/slippers when entering the property (either your own or ones supplied, that are washed and re-used by Simple Blends of Health).
All treatment sessions have a specific time scheduled, therefore I regret that late arrivals may not receive extension of scheduled appointments and will be shortened with a full charge of treatment booked.
All first time appointments must complete an intake form before a session. For ongoing appointments, a client will be asked to confirm details and if any changes need to be made such as new medications.
All appointments need to be confirmed 24 hours in advance.

I value your business and ask that you respect Simple Blends of Health policies. Should you need to cancel or change your appointment, I require a minimum 24 hours notice. This must be done via email to me to request a change, this allows me enough time to try and fill your appointment space. This is out of respect to me, as I have planned my schedule around your appointment. It is also out of respect for other clients who are looking to schedule appointments.
If you do not cancel your appointment BEFORE the 24 hours of your appointment time I have the right to refuse any further appointment bookings from you and charge your deposit. (Includes: No Show, Late Cancellation, and Unconfirmed Appointments)

Children/extra

Clients may NOT bring children to their appointment. (exception of new born baby for moms having Reflexology)
Clients may NOT bring an extra person to their appointment unless they are staying seated in own vehicle.

Your intake records are kept in the strictest confidence by Simple Blends of Health.
All client records are kept in a secure place and only those who need to see a client’s file for professional purposes have access to them as per the Privacy Act. Neither your records nor your treatments will be released to your spouse/partner or third parties without your written consent. Records may be surrendered if required by law.
Client relationship is kept professional and confidential. As per the Privacy Act, I am not allowed to share any information regarding your treatments with your spouse/partner or friends.

Keep me informed of any current medical conditions or any changes before each session, it is your responsibility to keep Simple Blends of Health informed.
Your treatment time includes time for assessment and discussion of your session.
Please do not wear perfume or jewelry; these should be left at home. Simple Blends of Health is not responsible for any losses.
If any pain or discomfort is experienced during the treatment, please communicate with me right away.
Simple Blends of Health have a ZERO TOLERANCE POLICY in regard to sexual advances towards staff. This type of behavior will not be tolerated and is grounds for immediate discharge from the property.
Simple Blends of Health have a ZERO TOLERANCE POLICY towards clients who use disrespectful language, any form of harassment and any threatening speech or abusive behavior towards staff. Clients will be discharged from the property immediately.
An appointment will not proceed if the client is under the influence of drugs or alcohol. The deposit will be charged and the client asked to leave the property.
I have the right to refuse an appointment or cancel any appointment without notice and return deposit.
Deposit is to be paid by E-Transfer and balance payable after your session time via Cash or E-Transfer.

Thanks for reading/following and enjoy your appointment time!